Refund policy

Return & Refund Policy

At OneWaythreads, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, items must be:

  • Unworn and unused

  • In the same condition you received them

  • In the original packaging

To start a return, please contact us with your order number and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days.

Exchanges

If you receive a damaged, defective, or incorrect item, please contact us and we will gladly replace it.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Final sale items

  • Gift cards

  • Worn or used items

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Contact Us

If you have any questions about your return, please contact us, and we will be happy to assist you.